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Overview
As the culminating activity of the module, the Transfer Activity
provides an example of a typical situation you many encounter in
your career.
Teamwork is integral to the role of a manufacturing engineering
technician. As a support person for all professionals in an organization
who are responsible for the manufacture of products, a manufacturing
engineering technician is almost always working in a team situation.
Within a manufacturing organization, teams may be within single
departments such as marketing, product design, or quality control,
or the teams may be multi-functional and include members from various
departments. Manufacturing engineering technicians are likely to
work on both kinds of teams during their careers.
In a multi-functional team, often an entirely new group dynamic
is created. Instead of being a team that is relatively independent
in its work, a multi-functional team is just one part of a larger
complex of roles, personalities, and ideas.
Naturally, a multi-functional team system magnifies the issues
that independent teams face. An individual who may have been a leader
on a departmental team may not have that role as a member of the
multi-functional team. Negotiation may become more difficult due
to the increased numbers of teams and individuals. Conflict may
be more difficult to manage because of the potential for so many
differing values, personalities, goals and purposes. For example,
a team from the sales department may have only a single goal (such
as to increase profits), while a multi-functional team might find
the representative of the sales department at odds with the quality
control representative who is pushing for better (but more expensive)
materials.
In this Transfer Activity, you experience the forming,
norming, storming, and performing processes
twice: first as members of a departmental team and then as part
of a multi-functional team. The performing stage, which includes
decision-making, provides a real-world scenario in which company
officers of Robotic Grippers, Inc. ask for solutions to help its
bottom line.
You apply the following competencies developed in the Authentic
Learning Tasks (ALTs):
- Name the four stages of team development (Comp. 1).
- Identify the elements of each team development stage (Comp.
2).
- Evaluate team performance based on team principles (Comp. 3).
- Utilize teamwork principles to encourage effective teamwork
(Comp. 4).
- Explain and implement an effective problem-solving within a
team (Comp. 5).
Materials and Equipment
No materials or equipment are needed to complete this ALT.
Safety and Disposal
No special safety or disposal procedures are required.
Pre-Activity
To prepare for the Transfer Activity:
- Review Information Sheet: Overview of RGI from your Teamwork
Participant Journal.
- Read Instruction Sheet: Teamwork at RGI, Fact Sheet: Financial
Services Team, Fact Sheet: Sales/Marketing/Customer Support Team,
and Fact Sheet: Manufacturing/Assembly Team.
- Review the following Learning Objects from
ALT #1, ALT
#2, and ALT
#3.
- Read the following Group Presentation Planning Guide. Click
here.
- Visit the Robotic
Grippers, Inc. website to learn more about RGI.
Activity
In your team, perform the following steps to complete the activity:
- Your mediator will place you and the other participants into
three teams, each with an equal number of members. Each team will
represent a particular RGI department: Financial Services, Sales/Marketing/Customer
Support, or Manufacturing Assembly.
- Complete Instruction Sheet: Teamwork at RGI from your Teamwork
Participant Journal using your team-specific Fact Sheet.
- You have 20 minutes to formulate a plan which addresses the
issues presented in the fact sheet. Present your proposal to the
other teams.
- Convene with the other teams to integrate your information and
plans into a single proposal. You have 30 minutes for this phase
of the activity. Once the group has agreed upon a proposal, present
it to your mediator, the company "chairperson."
- Complete Data Sheet: Follow-Up to Teamwork at RGI.
Post-Activity
Your team should now post all of its results recorded on Data Sheet:
Follow-Up to Teamwork at RGI to the discussion board
Assessment
Your facilitator may use Rubric for Evaluating the Transfer Activity
to evaluate your results from the activity and your posting to the
Discussion Board.
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