Transfer Activity - Departmental Interaction at Robotic Grippers

Printer-Friendly Version

Overview

As the culminating activity of the module, the Transfer Activity provides an example of a typical situation you many encounter in your career.

Teamwork is integral to the role of a manufacturing engineering technician. As a support person for all professionals in an organization who are responsible for the manufacture of products, a manufacturing engineering technician is almost always working in a team situation.

Within a manufacturing organization, teams may be within single departments such as marketing, product design, or quality control, or the teams may be multi-functional and include members from various departments. Manufacturing engineering technicians are likely to work on both kinds of teams during their careers.

In a multi-functional team, often an entirely new group dynamic is created. Instead of being a team that is relatively independent in its work, a multi-functional team is just one part of a larger complex of roles, personalities, and ideas.

Naturally, a multi-functional team system magnifies the issues that independent teams face. An individual who may have been a leader on a departmental team may not have that role as a member of the multi-functional team. Negotiation may become more difficult due to the increased numbers of teams and individuals. Conflict may be more difficult to manage because of the potential for so many differing values, personalities, goals and purposes. For example, a team from the sales department may have only a single goal (such as to increase profits), while a multi-functional team might find the representative of the sales department at odds with the quality control representative who is pushing for better (but more expensive) materials.

In this Transfer Activity, you experience the forming, norming, storming, and performing processes twice: first as members of a departmental team and then as part of a multi-functional team. The performing stage, which includes decision-making, provides a real-world scenario in which company officers of Robotic Grippers, Inc. ask for solutions to help its bottom line.

You apply the following competencies developed in the Authentic Learning Tasks (ALTs):

  • Name the four stages of team development (Comp. 1).
  • Identify the elements of each team development stage (Comp. 2).
  • Evaluate team performance based on team principles (Comp. 3).
  • Utilize teamwork principles to encourage effective teamwork (Comp. 4).
  • Explain and implement an effective problem-solving within a team (Comp. 5).

Materials and Equipment
No materials or equipment are needed to complete this ALT.

Safety and Disposal
No special safety or disposal procedures are required.

Pre-Activity

To prepare for the Transfer Activity:

  • Review Information Sheet: Overview of RGI from your Teamwork Participant Journal.
  • Read Instruction Sheet: Teamwork at RGI, Fact Sheet: Financial Services Team, Fact Sheet: Sales/Marketing/Customer Support Team, and Fact Sheet: Manufacturing/Assembly Team.
  • Review the following Learning Objects from
    ALT #1, ALT #2, and ALT #3.
  • Read the following Group Presentation Planning Guide. Click here.
  • Visit the Robotic Grippers, Inc. website to learn more about RGI.

Activity

In your team, perform the following steps to complete the activity:

  1. Your mediator will place you and the other participants into three teams, each with an equal number of members. Each team will represent a particular RGI department: Financial Services, Sales/Marketing/Customer Support, or Manufacturing Assembly.
  2. Complete Instruction Sheet: Teamwork at RGI from your Teamwork Participant Journal using your team-specific Fact Sheet.
  3. You have 20 minutes to formulate a plan which addresses the issues presented in the fact sheet. Present your proposal to the other teams.
  4. Convene with the other teams to integrate your information and plans into a single proposal. You have 30 minutes for this phase of the activity. Once the group has agreed upon a proposal, present it to your mediator, the company "chairperson."
  5. Complete Data Sheet: Follow-Up to Teamwork at RGI.

Post-Activity

Your team should now post all of its results recorded on Data Sheet: Follow-Up to Teamwork at RGI to the discussion board

Assessment
Your facilitator may use Rubric for Evaluating the Transfer Activity to evaluate your results from the activity and your posting to the Discussion Board.

 

..........................................................................

Teamwork Home Page